Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your personal information.

PSZ TEKAD ENTERPRISE
202203225489 (TR0270865-D)
Website: https://pesonatimur.com/

1. Introduction

PSZ TEKAD ENTERPRISE (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal data:

a. Personal Identification Information

  • Full name
  • NRIC / Passport number
  • Contact number
  • Email address
  • Nationality

b. Booking & Transaction Information

  • Reservation details (dates, room type, activities)
  • Payment details (processed securely via third-party providers)
  • Travel and transfer arrangements

c. Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

3. How We Use Your Information

Your information is used for the following purposes:

  • To process bookings and reservations
  • To arrange accommodation, snorkeling, transport, and related services
  • To communicate booking confirmations and updates
  • To provide customer support
  • To improve our website and services
  • To comply with legal and regulatory requirements

4. Sharing of Information

We may share your personal data with:

  • Payment gateway providers
  • Transport operators (van, boat transfers)
  • Tour/activity providers (e.g., snorkeling operators)
  • Government authorities if required by law

We ensure that all third parties handle your data securely and only for necessary purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations

7. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent (subject to legal limitations)

To exercise your rights, please contact us using the details below.

8. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve functionality

You may choose to disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.